# Amazon review requests

> Ask every Amazon buyer for a review at the right time, automatically.

Web page: https://bookalyze.com/features/review-requests

Most happy buyers never leave a review unless they're asked. Amazon's own Request a Review asks them in their own language, but Seller Central only lets you do it one order at a time, between 5 and 30 days after delivery. Bookalyze asks every eligible buyer for you, by hand, hundreds at once or automatically every day, and never the ones who asked for a refund.

## Within Amazon's rules

Bookalyze sends Amazon's own standard request, one per order. No custom emails, nothing Amazon could object to.

- Amazon's Request a Review, in the buyer's language
- Never twice: an order already asked, here or in Seller Central, isn't asked again
- Refunds, A-to-z claims and chargebacks checked with Amazon just before sending, and skipped
- Inside Amazon's window only: from 5 days after delivery to 30 days after

## Automatic, on your schedule

Switch it on once. Every hour, the requests that are due go out, for every Amazon marketplace you sell on.

- Choose how many days after delivery to ask, from 5 to 25
- Choose the time of day and the days of the week, in your time zone
- Choose marketplaces, and orders Amazon shipped (FBA), you shipped, or both
- Leave out refunds, replacements, Amazon Business orders, promotions and any SKUs you list
- Start with new deliveries only, or every recent order still inside Amazon's window

## By hand or in bulk

One list of every order you can ask, with what's scheduled, what's been asked and what's left out, and why.

- Ask one order, a selection, or every ready order at once
- Leave an order out, with Undo, and put it back later
- Check with Amazon whether an order is eligible
- Each order shows its review request and when it went

## How it works

1. **Connect Amazon.** Your Selling Partner app with the Buyer Solicitation role (and Finance and Accounting, to check refunds). The Connect Amazon guide walks you through it.
2. **Choose when to ask.** In Review requests → Automatic requests: the days after delivery, the time and days, marketplaces, and what to leave out.
3. **Let it run.** Requests go out every hour as they fall due. See what's scheduled and what was asked on the Requests page.

## Questions

### Is it allowed by Amazon?

Yes. It's Amazon's own Request a Review, the same button as in Seller Central, sent through Amazon's API. Bookalyze doesn't write to buyers itself.

### Can I use it without the accounting?

Yes. Review requests only is its own plan: connect your Amazon store, its orders come in, and you ask for reviews. The books and settlements aren't included until you want them.

### Will a buyer who got a refund be asked?

No, if you leave refunds out (the default). Bookalyze checks each order with Amazon just before sending and skips refunds, A-to-z claims and chargebacks.

### What about orders Amazon shipped (FBA)?

They're asked too. Amazon doesn't give delivery dates for them, so Bookalyze estimates the window from the purchase date and lets Amazon's own answer decide.

## Guides

- [Automatic review requests: ask every buyer, at the right time](https://bookalyze.com/guides/automatic-review-requests.md)
- [Ask for reviews by hand or in bulk](https://bookalyze.com/guides/review-requests.md)
- [Connect Amazon: get your Selling Partner API keys](https://bookalyze.com/guides/connect-amazon.md)